Marchsoft provides internet related services.  Marchsoft  reserves the right to suspend or cancel any client's access to any portion or all of Marchsoft  services, when Marchsoft  deems that the account has been used inappropriately.  Marchsoft  reserves the right to refuse service and/or access to its servers to anyone.

Confidentiality Policy: It is Marchsoft policy that personal information, such as your name, postal and e-mail address or telephone number, is private and confidential.

Refund Policy for Renewals: Each of Marchsoft's web hosting, e-mail plans carries a 30-day money back guarantee. If you are not completely satisfied with our hosting services, you will be given a full refund of  the contract amount except setup fees and domain registration fees. WiFi orders are subject to 25% restocking charge and return shipping charges are your responsibility. All contracts are cancelled if renewal process isn't fully complete at renewal/anniversary date.

Custom Website Design Refund Policy: Web site design deposits are refundable within 30 days in full as long as Marchsoft has not performed any design or graphic editing / scanning. In the event that Marchsoft has, begun web site design then the services earned will be deducted from the refund amount - the balance of which will be returned to the client. In all cases, no refunds are issued after the 30 day period. This is agreed upon any web site design contract and must be agreed upon before any client hires Marchsoft for web site design services.

Shipping/Handling: WiFi products are shipped out of Guelph, ON. by third party carriers such as UPS, the next day after full payment received and subject to availiblity in stock. Shipping charges vary based on the quantity and service requested. Orders are not processed or shipped on Canadian holidays. We only ship "Freight on Board." That is, we guarantee that packages are put on board the shipping transit service. From there, however, we are not able to take responsibility for the delivery of the shipment to you. Should you experience any delays or problems with the shipping of your order you will need to contact the carrier directly.

Children's Guidelines: Marchsoft requires that all account holders be 18 years of age or older. Children are not provided access to any Marchsoft services.

Adult Content: We do not allow the presentation, promotion or transmission of adult, pornographic or obscene images, text or other content. The determination of what is "adult content" and therefore prohibited shall be solely made by Marchsoft.com.

Hate material: We define hate material as that which expresses or promotes hatred against groups of people. For example, racist, anti-Semitic, material targeting a particular religion or homophobic material are considered to be hate material. We reserve the right to identify hate material for what it is (including identifiers on member sites).

Indemnification: Client agrees to defend, indemnify and hold harmless Marchsoft against any liabilities arising out of defective products sold to customers from Marchsoft servers, personal injury or property damage caused by products or services sold or distributed from Marchsoft servers, any material that infringes or allegedly infringes on the rights of a third party available from Marchsoft servers, and any material that libels or allegedly libels a third party available from Marchsoft servers.

Disclaimer: Marchsoft is not responsible for any damages to any client's business. Marchsoft makes no warranties or guarantees of any kind, expressed or implied for services that we provide. Use of Marchsoft's web hosting and email service is at the client's sole risk. Marchsoft 's services are provided on an "as is, as available" basis.

Marchsoft  does not guarantee that our services will be uninterrupted or error free.  Marchsoft  will provide every effort in good faith to ensure that its services are available to as many Internet users as possible with minimal service interruptions.